Castle Park Health & Safety Guidelines

Safety is Our Top Priority

We are so excited to welcome you and your family back to Castle Park!

We want you to know that the safety of our Guests and Team Members is our top priority, always. We continue to practice the highest standards to best provide a safe, fun experience. We can’t do it alone, though! We count on everyone’s efforts to do their part by following our rules and policies listed online and around the park. Read on for more information about our park operations. 

Communicable Diseases

Castle Park remains committed to providing a clean, safe environment, with numerous measures in place such as regular, thorough cleaning throughout the park and hand sanitizing stations in high-traffic areas. Please know that there remains an inherent risk of exposure to COVID-19 or any other communicable disease in any place where people are present.

COVID-19 Guest Responsibilities

  • If you have a fever or are displaying other symptoms of COVID-19, please stay home.
  • Wash hands often with soap and water
  • Avoid touching your face

While planning your trip to the park, please take a moment to self-assess for any potential COVID-19 symptoms. Please reschedule your visit for another day if you or anyone in your group has been exposed to or experienced any symptoms of COVID-19 within the past 10 days.

Planning a Visit

While we are committed to enhanced standards in an effort to keep you as healthy and safe as possible, there remains an inherent and elevated risk of exposure to COVID-19 in any public place and any place where people are present. People who do not show symptoms can still spread COVID-19. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and persons with underlying medical conditions are especially vulnerable and at higher risk for severe illness. Guests should familiarize themselves with guidance from the Centers for Disease Control and Prevention and evaluate their risk in determining whether they should attend our facilities. If you or a family member are ill or think that you may be getting ill, please postpone your visit until you are well.

The State of California recommends that Park guests be either fully vaccinated, obtain a negative COVID-19 test within 48 hours of attending the park, or wear a face covering. Face Coverings are strongly recommended in all Indoor Public Settings regardless of vaccination status.

By visiting our facility, you voluntarily assume all risks related to exposure to COVID-19.

Castle Park reserves the right to require a Guest to leave if the Guest is (i) using profanity, offensive or threatening language towards our Team Members or other Guests and/or (ii) violating any other Park Rules.

 

Here are the specific steps we’re taking in accordance with state and federal guidelines.

Hand Cleansing

Asking everyone to wash hands often with soap and water.

Hand Sanitizer

Providing sanitizer stations throughout the park.

Social Distancing

Requiring social distance of six feet between those who are not fully vaccinated.

Face Coverings

In accordance with the updated CDPH guidance masks are highly recommended for all individuals in all indoor public settings (surgical masks or higher-level respirators are recommended).

Education & Training

Enhanced staff education and training on cleanliness and safety practices. Please read and follow all posted safety signage.

Frequently Asked Questions

Can't find the answer to your question? Please e-mail us at castlegroup@palaceentertainment.com and we will assist you.

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