Castle Park Health & Safety Guidelines

Working Together to Avoid COVID-19  

The health and safety of our Guests and Team Members is our top priority. In these unprecedented times, we have implemented enhanced health and safety measures to help protect everyone. But we can’t do it alone. We are counting on everyone’s efforts to do their part by cooperating with these new measures that are designed to keep every person visiting and/or working at Castle Park healthy and safe.

Guest Responsibilities

  • In accordance with guidance from the Centers for Disease Control and Prevention (CDC), to maximize protection from the Delta variant and prevent possibly spreading it to others, wear a mask indoors in public if you are in an area of substantial or high transmission. Unvaccinated individuals should wear a mask indoors and outdoors.
  • Wash hands often with soap and water
  • Avoid touching your face

Guests should familiarize themselves with guidance from the Centers for Disease Control and Prevention and evaluate their risk in determining whether they should attend our facilities. If you or a family member are ill or think that you may be getting ill, please postpone your visit until you are well.

By visiting our facility, you voluntarily assume all risks related to exposure to COVID-19.

Here are the specific steps we’re taking in accordance with state and federal guidelines.

Hand Cleansing

Asking everyone to wash hands often with soap and water.

Hand Sanitizer

Providing sanitizer stations throughout the park.

Social Distancing

Requiring social distance of six feet between those who are not fully vaccinated.

Face Coverings

In accordance with guidance from the Centers for Disease Control and Prevention (CDC), to maximize protection from the Delta variant and prevent possibly spreading it to others, wear a mask indoors in public if you are in an area of substantial or high transmission. Those who are not fully vaccinated should wear a facial covering, per CDC recommendations.

Education & Training

Enhanced staff education and training on cleanliness and safety practices. Please read and follow all posted safety signage.

Planning a Visit

In order to comply with key health and safety measures surrounding limiting capacity, social distancing, and touch-free payment, planning a visit to Castle Park will look different this year.

  • As of June 15, 2021, no reservations are necessary for pass holders.
  • In accordance with the latest guidance issued by the Centers for Disease Control and Prevention and the California Department of Health, guests who have been fully vaccinated* are not required to wear a facial covering when visiting Castle Park. Guests who are not fully vaccinated* must wear a facial covering and practice social distancing.
  • Any person with a temperature of 100.4°F or higher, or displaying other symptoms of COVID-19, will be denied entry.
  • *People are considered fully vaccinated 2 weeks after their 2nd dose in a 2-dose vaccine series or 2 weeks after a single-dose vaccine.

 

Frequently Asked Questions

Can't find the answer to your question? Please e-mail us at castlegroup@palaceentertainment.com and we will assist you.

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