FAQs & Tips

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Frequently Asked Questions

When is Castle Park open?
Please click here to see our operating dates and times.

How do I get directions to Castle Park?
Please click here for directions to the park.

How much is parking?
Parking is $6.00 per vehicle; cash and credit cards with logos are accepted.

How can I pay for admission, food, and souvenirs?
Castle Park accepts cash, Visa, MasterCard, Discover, and American Express cards at the Entrance Ticket booths, Arcade, food locations, and souvenir shop. Admission tickets, Season Passes, and group tickets are also available to purchase online. Once inside the park, there are two ATM locations- Inside of the Big Top Restaurant and inside of the Arcade.

Can I bring in my own food and drinks?
No outside food or beverages are allowed inside the park. Castle Park has a wide selection of food to choose from; such as hamburgers, french fries, pizza, salads, sandwiches, hot dogs, chicken, ice cream, soft drinks, popcorn, funnel cakes, and cotton candy.

Do you have a dress code?
Yes. The following regulations are for the safety of our guests and employees and apply to all guests regardless of age, sex, religion, race, color, or creed. Failure to comply with any part of the dress code may result in ejection from the park without refund. For your safety, Castle Park reserves the right to physical inspections of any items carried in or out of the Park.

Ride Park, Arcade and Miniature Golf

  • Must wear clothes appropriate for a family-friendly amusement park, including full-coverage shirt and secure shoes. No loose clothing, or clothing which threatens entanglement with equipment, on any ride or attraction.
  • Gangland attire, including without limitation, altered caps and clothing, bandanas, oversized shirts or pants, or sagging pants, or gang-symbols.
  • Displaying undergarments, or genital or buttocks region.
  • Clothing or tattoos which are (in Park’s discretion) offensive, obscene, profane, hateful, or illegal.

Buccaneer Cove dress code

  • For slides/water play structures, no Jeans, athletic suits, cut-offs, jewelry, footwear, anything with studs, sparkles, zippers, metal, sharp edges, or other material which could damage equipment or cause injury to anyone; only appropriate swimwear (no g-strings, see through or overly revealing body wear)
  • Form fitting to the body rash guards or sun protecting shirt cut tops that are tight and non-cotton may be worn.
  • Water shoes can be worn in the area, but are not allowed on any of the water slides.
  • No jewelry allowed on the slides with the exception of one simple wedding band.

If your clothing or swimwear does not comply with these regulations, appropriate attire is available for purchase at the Souvenir shop.

Do I still have to pay if I'm not going on any rides?
Yes, an admission ticket is required to enter the park.

Where can I get discount coupons?
Please sign up for our discount club to receive special offers.

Are there height requirements for any of the rides?
Yes. All of our attractions have a height requirement to participate. These requirements can be found on the Rides & Attractions page of our website. The requirements are also on signs at the entrance of each ride.

Where are the best places to go with a toddler?
Children under 36” tall may go on the Antique car ride, Merry go Round, and the Castle Park Railroad with someone age 12 or older that has a ride wristband.

Do you allow smoking or alcoholic beverages?
No. Castle Park is a non-smoking facility and alcoholic beverages are not allowed. No tailgating is allowed.

What if my party gets separated?
Please designate a specific meeting spot and/or check-in times for your group should anyone get separated. Castle Park will not page separated parties.

Who should Lost Parents report to?
Should you become separated from your party, make arrangements to meet at the golf patio, located behind the Arcade. If you need assistance finding your child, please contact one our Castle Park team members so that security may assist you with your search.

Where is the First Aid Station?
The Castle Park First Aid Station is located by the Arcade and Miniature Golf courses.

Is there shade?
There are areas throughout the park with seating and trees that give shade. In Buccaneer Cove Lounge chairs are available, on a first come, first serve basis or you may choose to rent a private cabana for the day.

Do you have changing facilities?
The restrooms are located across from Buccaneer Cove next to the railroad tracks.

What about my valuables?
Lockers are available inside the Park across from Buccaneer Cove next to the train tracks. Large lockers rent for $8.00 per day, and the small lockers rent for $6.00 per day.

What if I have a disability?
If you have a disability, please visit our ticket booth upon your arrival. They will share which rides and attractions are appropriate for your abilities and will help you make the most of your visit. Or please call us at (951) 785-3000 for information regarding accessibility and accommodations.

What is your chaperone policy?
We strongly suggest that minors under the age of 18 be accompanied by a parent or adult guardian. The park does not assume any responsibility or liability for unattended minors.

How can I make a request for a ticket donation?
Please click here to submit a donation letter via email.

If you would like to mail in a letter please include short description, date of event, contact name, email & mailing addresses, phone number with a tax ID number to:

Castle Park
3500 Polk Street
Riverside, CA. 92505

My question isn’t answered here. How may I contact you?
951-785-3000, contact form

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